Customer Story

Founded with one goal in mind: better service for the optical industry

Like many optical professionals, Dr. Nataly Gammoh O.D. and her optician husband, Luis Flores, saw firsthand how turnaround times and customer service could hold practices back. Rather than accept those limitations, they decided to build something better.

That vision led to the creation of T.E.D. Optical Lab in Las Vegas, Nevada.

From the start, their goal was simple: deliver exceptional customer service, faster turnaround times, and consistent quality – without compromise.

T.E.D. Optical Lab is powered by cutting-edge automation, including ART, Satisloh’s Alloy Replacement Blocking and deblocking technology, which enables their lab to operate efficiently, accurately, and at scale. This high level of automation maintains precision while dramatically improving speed and reliability.

The result is a modern optical lab that delivers dependable outcomes – every order, every time.

Dr. Nataly Gammoh, cofounder of T.E.D. Optical Lab

A Lab Built by Opticians, for Opticians

Luis Flores, cofounder of T.E.D. Optical Lab, brings years of experience as an optician and a deep understanding of the industry’s real challenges.

We realized the issue wasn’t lens quality - it was customer service. We wanted to be the kind of partner we felt was missing in the industry.

Luis Flores, co-founder T.E.D. Optical Lab

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Choosing the Right Partners Matters

Selecting the right equipment and technology partners was a critical part of building T.E.D. Optical Lab. After evaluating a wide range of manufacturers, they chose Satisloh for its strong reputation for support, reliability, and customer care.

From installation through production, the Satisloh team provided reassurance, guidance, and hands-on support whenever it was needed. The full build-out process was completed efficiently, and once everything was in place, T.E.D. Optical worked closely with the equipment to ensure smooth workflows and optimal performance.